Saskatchewan Self-Exclusion: SIGA, SaskGaming Game Break and PlayNow (2026)
Three enrolment desks, two program names, and one piece of scope that runs in a single direction. Who runs each program, what each says it covers, how long it runs, and the question the official pages leave open.
Saskatchewan runs casino self-exclusion through two operators: the Saskatchewan Indian Gaming Authority calls its program Voluntary Self-Exclusion, SaskGaming calls its program Game Break, and each operator says one enrolment covers every casino in the province — SIGA's seven sites plus SaskGaming's Casino Regina and Casino Moose Jaw. A third route, PlayNow Saskatchewan, is an online-account enrolment operated by SIGA, and its own page keeps the scope it describes to your PlayNow.com account.
This guide is general information, current as of August 26, 2026 — a date carrying more weight than usual, because no first-party Saskatchewan page shows a publication or last-updated date. SIGA's footer reads 2023, SaskGaming's 2026, and the SIGA brochure prints none at all. August 26, 2026 is the day each page cited below was read, rather than the day it was written. Open the official page again before relying on it.
Two operators, two programs, one province
Two operators run casinos here, each with its own self-exclusion desk. The Saskatchewan Indian Gaming Authority — SIGA — operates seven casinos and calls its program Voluntary Self-Exclusion. SaskGaming operates Casino Regina and Casino Moose Jaw and calls its program Game Break; it is a separate Crown operator, not a division of SIGA.
The two programs describe the same reach. SIGA says a Voluntary Self-Exclusion bans a patron from all casinos in Saskatchewan; SaskGaming says a Game Break excludes the person from all casinos in the province. Two desks, two program names, one described scope.
It is tempting to read that as a single provincial registry. The pages do not say so. Both describe something narrower: the information you give at enrolment is passed to the security offices of Saskatchewan casinos. That is data sharing between operators, and neither page says whether an enrolment is held once province-wide or recorded separately by each.
What a venue enrolment covers
SIGA states the scope in one sentence on its Voluntary Self-Exclusion page: a patron is banned from all casinos in Saskatchewan, including all seven SIGA casinos and both SaskGaming casinos. Its brochure names them — Bear Claw, Dakota Dunes, Gold Eagle, Gold Horse, Living Sky, Northern Lights and Painted Hand, alongside Casino Regina and Casino Moose Jaw.
SaskGaming publishes the parallel statement. Enrolling in Game Break means choosing a period during which you are excluded from all casinos in the province, and on SaskGaming's own properties that covers Casino Regina, Casino Moose Jaw, the Show Lounge and the restaurants. SIGA publishes no equivalent for its seven sites, so if a non-gaming area of a SIGA casino matters, ask SIGA.
Then the online side, where SIGA's pages do not line up. SIGA's Voluntary Self-Exclusion brochure says that on completion of a voluntary self-exclusion you are banned from Saskatchewan's PlayNow.com online gaming platform for the agreed period. SaskGaming states the same independently. But SIGA's program web page never mentions PlayNow. Both are SIGA's own, but only the brochure answers the online-scope question. If the online side matters to you, read the brochure that page links to and say so at the desk.
How to enrol at each desk
SIGA takes enrolments three ways. Make the request at any SIGA casino site, where you meet the staff member responsible for self-exclusion enrolments — usually senior management or security. Book an appointment at SIGA's Central Office, 103 Aspen Place in Saskatoon. Or do it remotely: the brochure describes a remote route through Central Office and the Manager of Responsible Gaming and Corporate Social Responsibility.
- Your identification is gathered and confirmed — government-issued ID such as a driver's licence.
- A self-exclusion enrolment form is filled out.
- You choose the length, from six months to five years.
- Your picture is taken; SIGA says security uses it to identify you at a casino.
- You and the staff member sign and date the forms.
- A resource package is provided.
SaskGaming's route is shorter. Approach Customer Service or Security staff at either casino and they connect you with a GameSense staff member, or call the GameSense team for an appointment; off-site enrolment can be arranged in advance. You show government-issued identification carrying your signature and photograph, sign the Voluntary Self-Exclusion Agreement, and have your photograph taken.
One rule is identical at both desks, and worth saying plainly. Nobody can enrol another person. SIGA says an individual cannot enrol someone else, and that only the person seeking self-exclusion can enrol. SaskGaming says a person can only decide for themselves, and that not even a spouse or family member can do it for them.
PlayNow Saskatchewan: the online route
PlayNow Saskatchewan is the province's official online gambling site. Its self-exclusion page carries a footer recording the site as operated by the Saskatchewan Indian Gaming Authority for players in Saskatchewan. The site uses the PlayNow and GameSense platform.
What that page says its enrolment does is bounded to the account. Enrolling for Voluntary Self-Exclusion through PlayNow excludes you from accessing your PlayNow account for the period you choose, and while self-excluded you cannot log in to play games or win prizes. Sign-up takes four steps, under “My Account”, then “Self-Exclusion”.
- Choose the length.
- Read and acknowledge the personal information and privacy policy.
- Confirm your cash balance and account information.
- Review what you provided and click confirm to complete the agreement.
The durations are six months and one, two, three, four and five years, and the exclusion begins as soon as sign-up completes and cannot be changed. A cash balance with a bank account on file is withdrawn to that account; promotional funds already credited can no longer be redeemed; and you are removed from PlayNow direct marketing lists.
One more thing, and it runs in a single direction. SIGA's brochure and SaskGaming's page both say a venue enrolment reaches PlayNow.com as well as the casinos. No first-party Saskatchewan page says the reverse. PlayNow Saskatchewan's page describes an account exclusion and says nothing about casinos, so a venue effect is not established by that route. If you want both sides recorded, enrol at a casino desk.
The venue desk is the route its operators describe as reaching both the casinos and the online account. The online route is described by its operator as covering the PlayNow account.
How long it runs, and how it ends
SIGA lets you choose any length from six months to five years, and says the exclusion starts the moment you sign up. SaskGaming offers six fixed choices — six months and one, two, three, four and five years — with the same immediate start, and warns you to commit only to the length you want, because once in effect an exclusion cannot be shortened or removed. PlayNow Saskatchewan offers the same six choices and says the period cannot be changed once it begins.
Each operator publishes renewal or extension information. SIGA: renew in person at any SIGA gaming facility, or make an appointment with the Manager of Community Investments and Responsible Gaming. SaskGaming: call its GameSense staff to arrange a meeting at either casino or off-site. PlayNow Saskatchewan says you can extend the period but cannot end it earlier than the expiry date you chose; it directs re-enrolment after expiry to Customer Support or live chat, but does not publish the extension steps.
And then the question the Saskatchewan pages leave open: what happens on the day a term ends, if you do nothing. SIGA's page and brochure both describe renewal, and neither describes expiry, reinstatement or a return-to-play step. SaskGaming describes extension and says nothing about the end of a term. PlayNow Saskatchewan refers to a self-exclusion that has expired when explaining how to re-enrol, but does not say whether account access resumes by itself or on request.
This guide will not fill that in. Ask the operator you enrol with, at the desk, what happens on the last day, and get the answer before you sign. British Columbia's and Ontario's programs both state explicitly what an enrolment does at the end of its term; Saskatchewan's pages simply do not address it.
The name collision: Game Break is two programs
Saskatchewan has three self-exclusion programs sharing two names, and one of those names belongs to another province.
SIGA's program is Voluntary Self-Exclusion; SaskGaming's is Game Break, under the GameSense brand, which its own footer records as a registered trademark of British Columbia Lottery Corporation used under licence. BCLC runs its own Game Break in British Columbia, with different durations. BCLC publishes an end-of-term rule; Saskatchewan's operators do not. Search for Game Break and you can end up reading the other province's program.
It doubles back, too: SaskGaming's Game Break enrolment is signed on a form called the Voluntary Self-Exclusion Agreement — the phrase SIGA uses for its whole program.
One habit removes the whole problem: name the operator every time you name a program — SIGA's Voluntary Self-Exclusion, SaskGaming's Game Break, PlayNow Saskatchewan's self-exclusion, BCLC's Game Break. If British Columbia is what you need, that program has its own British Columbia self-exclusion guide.
What the venue programs do not cover
Read the boundaries as categories — that is how the operators publish them.
- The venue programs are casino programs. SIGA bounds its description to gambling in casinos and SaskGaming to casinos in the province; neither claims coverage of a non-casino venue.
- The venue programs are Saskatchewan programs. Both describe the scope as Saskatchewan casinos, and neither claims reach past the provincial border.
- Retail lottery and charitable gaming are absent from these pages rather than addressed — an open question for the operator.
- Marketing suppression is partial, and SIGA says so: a Players Club account is deactivated so mailings stop, but unaddressed mail marketing continues.
Enforcement is identification-based rather than technical, and the operators say so themselves. SIGA's brochure: it is your responsibility to honour the commitment you made to yourself, and if you enter a casino in Saskatchewan while excluded and are identified, you will be asked to leave immediately and could be charged and fined. Its program page adds that excluded persons are ineligible for winnings, credits, cash or other reward. Those are consequences applied by people at a door who recognise a photograph.
A venue enrolment is described by SIGA's brochure and SaskGaming as covering Saskatchewan casinos and PlayNow.com. The PlayNow enrolment is described only as an account exclusion; no casino effect is established for that route. Your devices and payment methods are separate matters, arranged separately.
The layers underneath
Self-exclusion acts at the venue or the operator: a person at a desk, a photograph in a security office. A device blocker acts on a computer, payment controls at a bank or card issuer, and human support is its own line of help. Four layers, and one does not stand in for another. The comparison is on self-exclusion versus device blocking; the rest of the country's programs are in How to Block Gambling Sites in Canada.
GuardianBlock is the device layer: voluntary self-blocking software for Windows 11 Home and Pro on x64, with browser policy and the GuardianBlock browser extension for Chrome, Edge and Firefox. Changes to protection route through a keyholder — a person the protected adult names — who approves or denies each request from their own account, with recent multi-factor authentication. There is no reusable password to hand over. The role is set out on the keyholder approval page.
It is a layer, and not a substitute for one. A device blocker cannot enrol you in a Saskatchewan program, cannot change what a casino has recorded about you, and cannot stand at a door. Its edges are published on the limitations page.
Where to get help in Saskatchewan
The Saskatchewan Problem Gambling Help Line is free, confidential and staffed 24 hours a day, seven days a week, at 1-800-306-6789. Both SIGA and SaskGaming publish it.
The next numbers are program support rather than the help line: enrolment, renewals and account questions, answered by casino staff.
- SIGA Central Office — 306-477-7777. The brochure gives this number for enrolment and for the remote self-exclusion route, and asks for the Manager of Responsible Gaming and Corporate Social Responsibility.
- SIGA renewals — 306-477-7545. The program page gives this number for a renewal appointment with the Manager of Community Investments and Responsible Gaming.
- SaskGaming GameSense — 306-787-2122, for Game Break enrolment appointments, off-site enrolment and extensions.
- PlayNow Customer Support — 1-877-706-6789, for the PlayNow.com self-exclusion and for re-enrolling after a term has expired.
Everything above was read on the official pages on August 26, 2026. None carries a last-updated date, so treat that as the day they were checked rather than written.
Emergency help is different. If you or someone else is in immediate danger or needs urgent medical support, call 9-1-1. If you or someone you know is thinking about suicide, call or text 9-8-8; the Public Health Agency of Canada says it is available 24/7 across Canada. 9-8-8 is a suicide crisis service, not a gambling helpline.
Sources & notes
- Saskatchewan Indian Gaming Authority, Voluntary Self-Exclusion. States that self-exclusion means a patron is banned from all casinos in Saskatchewan, including all seven SIGA casinos and both SaskGaming casinos; sets out the enrolment request, the enrolment procedure, the six-month minimum and the six-month-to-five-year range, the renewal routes, the breach consequences, and the statement that an individual cannot enrol someone else. Carries no publication or last-updated date; site footer dated 2023. Checked August 26, 2026.
- Saskatchewan Indian Gaming Authority, Voluntary Self-Exclusion brochure (PDF, linked from the program page). Names the seven SIGA casinos and both SaskGaming properties; states that on completion of a voluntary self-exclusion the patron is banned from Saskatchewan's PlayNow.com online gaming platform for the agreed period; and describes the remote enrolment route, the government-issued identification and photograph requirements, the responsibility and consequence wording, and the partial marketing suppression. No printed date; PDF metadata records a 2024 creation date. Checked August 26, 2026.
- SaskGaming (Casinos Regina & Moose Jaw), GameSense — Game Break. States the province-wide casino scope, including Casinos Regina & Moose Jaw, the Show Lounge and restaurants alongside the named SIGA casinos, and that the exclusion also applies to PlayNow.com; the six duration choices; the immediate start and the statement that an exclusion cannot be shortened or removed once in effect; the enrolment, off-site and extension routes; the identification and photograph requirements; the statement that only the person themselves can enter the program; and the disclosure of enrolment information to Saskatchewan casino security offices. Page footer records GameSense as a British Columbia Lottery Corporation trademark used under licence by SaskGaming. No publication date; footer dated 2026. Checked August 26, 2026.
- PlayNow Saskatchewan, Voluntary Self-Exclusion. Page footer records the site as operated by Saskatchewan Indian Gaming Authority for players located in Saskatchewan. Describes the enrolment as an exclusion from the PlayNow.com account; lists the six duration choices, the four sign-up steps, the immediate and unchangeable start, the cash-balance and promotional-funds handling, the removal from direct marketing lists, the extension rule, and the Customer Support route for re-enrolling after a term has expired. No publication or last-updated date. Checked August 26, 2026.
- Saskatchewan Indian Gaming Authority, Where to Get Help. Publishes the Saskatchewan Problem Gambling Help Line at 1-800-306-6789 as confidential, free and staffed 24 hours a day, seven days a week by trained counsellors. No publication date; site footer dated 2023. Checked August 26, 2026.
- SaskGaming (Casinos Regina & Moose Jaw), GameSense — Where to find support. Independently publishes the same Saskatchewan Problem Gambling Help Line number, 1-800-306-6789, as staffed 24 hours a day, seven days a week, alongside online chat and email routes. No publication date; footer dated 2026. Checked August 26, 2026.
- GuardianBlock, How to Block Gambling Sites in Canada. The province-by-province guide this Saskatchewan article hangs off, separating official self-exclusion, device software, payment controls and human support.
- GuardianBlock, Self-exclusion, device blocking, and where each fits. Describes operator self-exclusion, bank and card payment blocks, and device blockers as layers that act in different places.
- GuardianBlock, Keyholder approval. What a keyholder decision requires, what the keyholder is shown, and what the role does not include.
- GuardianBlock, Limitations. What GuardianBlock does and does not promise, including its Windows and browser boundaries.
- Public Health Agency of Canada, Preventing suicide: When and how to help (9-1-1 for immediate danger; call or text 9-8-8 for suicide crisis support, 24/7), accessed August 25, 2026.