Frequently asked questions.

A gambling blocker for your personal Windows 11 PC, built for adults who choose a trusted person — their keyholder — to approve changes to their protection. There is no reusable unlock password. GuardianBlock for Windows will be available soon.

Chrome, Edge, and Firefox. On the protected Windows account, GuardianBlock blocks unapproved browser software — including alternative and portable browsers — from running as an alternate route.

GuardianBlock runs on eligible personal, unmanaged Windows 11 Home or Pro x64 PCs. It does not cover phones, macOS, Linux, shared computers, or employer-, school-, domain-, MDM-, or IT-managed devices.

Yes. GuardianBlock is sold worldwide, with no country restriction and no country allowlist. The price is USD $8 per month, or USD $80 per year, in every country — one price in one currency, so if your card is issued in another currency your bank converts at its own rate. Support is by email during business hours (Central Standard Time, Canada), and your personal information is handled under the privacy policy, including cross-border processing.

An accountability partner turns a blocker into a commitment. They approve sensitive changes from their own account, with MFA, and receive request and protection-health alerts. There is no unlock password for them to hold, and both sides consent to the role.

You can request temporary access to an eligible site. Your accountability partner is notified and can approve the request. Gambling sites are not eligible: they cannot be opened through a temporary exception, even with your partner's approval.

Yes. Add any site to Custom Blocks. Removing one is a partner-accountable change, not a silent one-click toggle.

No. They see protection health, accountability alerts, the Custom Block sites you deliberately add, and requests and decisions. A declared block is not a record of a visit. There is no browsing-history feed or default alert for every blocked visit attempt.

There is a recovery path, so you are never permanently locked out if your partner becomes unavailable. It is deliberately slow so it cannot be used as a quick bypass.

Your accountability partner is part of it either way. The supported way to turn protection off is a request they approve or deny, followed by a cooling-off period before the uninstall. They also hear when protection is paused, removed, interfered with, or stops checking in — never what you were browsing.

No. GuardianBlock uses browser integrations, Windows application control, and a local Windows service. It does not alter DNS, hosts, VPN, firewall, proxy, routes, adapters, SMB mappings, mapped drives, WSL mounts, or work-network configuration. That boundary does not guarantee compatibility with every employer setup, VPN, proxy, managed device, or network; the limitations page explains the supported setup.

Yes, with browser-specific handling. Chrome Guest and Incognito are turned off on a standard Windows account. Edge InPrivate is turned off because the extension cannot run there. Firefox applies your policy in normal and private windows.

Yes. Monthly cancels anytime; annual is paid up front and not refunded, so cancelling stops the next renewal and you keep access until the year ends. Because this is voluntary self-restriction, winding down protection is a deliberate, partner-visible process rather than an instant switch.

The help centre links to region-aware helplines, self-exclusion resources, and peer support alongside product support.