Frequently asked questions.

Software that blocks gambling sites on your personal Windows 11 PC, plus any other site you add to Custom Blocks. It is for adults who choose a trusted person — their keyholder — to approve changes to their protection. There is no reusable unlock password. GuardianBlock for Windows will be available soon.

Chrome, Edge, and Firefox. On the protected Windows account, GuardianBlock blocks known alternative browsers from running as an alternate route.

GuardianBlock runs on eligible personal, unmanaged Windows 11 Home or Pro x64 PCs, version 22H2 or later. It does not cover phones, macOS, Linux, shared computers, or employer-, school-, domain-, MDM-, or IT-managed devices.

Yes. GuardianBlock is sold worldwide, with no country restriction. The price is USD $79 per year, or USD $9.99 per month, in every country — one price in one currency, so if your card is issued in another currency your bank converts at its own rate. Support is by email during business hours (Central Standard Time, Canada).

A keyholder turns protection into a commitment. They approve sensitive changes from their own account, with two-step sign-in, and both of you consent to the role.

GuardianBlock needs a keyholder: an adult you trust, such as a partner, a family member or a close friend, who approves changes from their own account.

You can request temporary access to an eligible site. Your keyholder is notified and can approve the request. Gambling sites are not eligible: they cannot be opened through a temporary exception, even with your keyholder's approval.

Yes. Add any site to Custom Blocks. Removing one is a keyholder-accountable change, not a silent one-click toggle.

No. They see protection health, accountability alerts, the Custom Block sites you deliberately add, and requests and decisions. There is no browsing-history feed or default alert for every blocked visit attempt.

Refusal or silence never leaves you locked out for good. With their approval, a new keyholder takes over 24 hours after accepting and setting up two-step sign-in. Without their cooperation, deactivation or replacement goes through a seven-day identity-verified review, and support can expedite documented safety, abuse, account-loss, or wrong-person cases.

The supported way to turn protection off is a request your keyholder approves or denies, then a cooling-off period, and your keyholder can cancel until the release is final. Your PC then finishes once it is on, connected and restarted, which can take more than one restart. Your keyholder also hears when protection is paused, removed, or interfered with.

No. GuardianBlock works inside Windows and the browsers; it does not alter DNS, VPN, firewall, proxy, or network-drive settings. It runs on your personal Windows 11 PC, not a work-managed one.

Yes, with browser-specific handling. In Chrome, Guest mode is turned off, and Incognito is turned off when you use a standard Windows account. In Edge, InPrivate is turned off when you use a standard Windows account, because Edge cannot run the GuardianBlock extension in InPrivate. In Firefox, GuardianBlock applies your policy in normal and private windows.

That notice comes from GuardianBlock. It uses each browser's built-in management settings to install its extension, keep it turned on, and handle private browsing. On your personal PC, that organization is GuardianBlock, not an employer or school. Turning protection off is a request your keyholder approves or denies.

Yes. If you cancel during the free trial, you are not charged. Annual is paid up front and not refunded, in whole or in part: cancelling stops the next renewal and you keep access until the year ends. Monthly cancels anytime, and you keep access until the end of the month you paid for. Cancelling billing does not switch protection off, and your keyholder is alerted when you cancel.

The help page lists free, confidential gambling helplines and peer support, and the self-exclusion finder shows the official programs where you live.